Surprise BOX

At SAMBELLA CURVES BOUTIQUE, we strive to provide our customers with a seamless and efficient shipping experience. Please review our shipping policy below for detailed information:

Shipping Methods and Costs:

We offer various shipping methods to suit your needs, including standard and expedited options.

Shipping costs will be calculated based on the weight and dimensions of your order, as well as your location.

Shipping rates are subject to change without notice due to fluctuations in carrier rates and fuel costs.

Order Processing Time:

Orders are typically processed within 1-3 business days after receipt of payment.

Processing time may vary during peak seasons or special events.

Delivery Time:

Standard shipping within the United States usually takes 5-7 business days.

Expedited shipping options are available for faster delivery at an additional cost.

International shipping times may vary and are subject to customs clearance, which can affect delivery time.

Tracking Information:

Once your order is shipped, you will receive an email with tracking information to monitor the status of your package.

Please allow up to 24 hours for tracking information to become available after shipment.

Shipping Address:

Please ensure that the shipping address provided is accurate. We are not responsible for any delays or issues caused by incorrect or incomplete addresses.

Customs and Duties:

For international orders, customers are responsible for any customs duties, taxes, or fees imposed by their country's customs authority.

We are not responsible for any delays caused by customs clearance.

Damaged or Lost Packages:

If your package is damaged or lost during transit, please contact our customer service team within 3 days of delivery with your order number and photos of the damage.

We will investigate the issue and provide a resolution, which may include a replacement or refund.

Final Notes:

All sales are final. We do not offer exchanges or refunds for undergarments.

If you receive a damaged item, please contact us via email within 3 days of receiving the product. We will resolve the issue and send you a replacement.

Thank you for choosing SAMBELLA CURVES BOUTIQUE. We are committed to providing you with high-quality products and excellent service.