Shipping policy

At SAMBELLA CURVES BOUTIQUE, we strive to provide our customers with a seamless and efficient shipping experience. Please review our shipping policy below for detailed information:

Shipping Methods and Costs:

• We offer various shipping methods to suit your needs, including standard and expedited options.

• Shipping costs will be calculated based on the weight and dimensions of your order, as well as your location.

• Shipping rates are subject to change without notice due to fluctuations in carrier rates and fuel costs.

Order Processing Time:

• Orders are typically processed within 1-3 business days after receipt of payment.

• Processing time may vary during peak seasons or special events.

Delivery Time:

• Standard shipping within the United States usually takes 5-7 business days.

• Expedited shipping options are available for faster delivery at an additional cost.

• International shipping times may vary and are subject to customs clearance, which can affect delivery time.

Tracking Information:

• Once your order is shipped, you will receive an email with tracking information to monitor the status of your package.

• Please allow up to 24 hours for tracking information to become available after shipment.

Shipping Address:

• Please ensure that the shipping address provided is accurate. We are not responsible for any delays or issues caused by incorrect or incomplete addresses.

Customs and Duties:

• For international orders, customers are responsible for any customs duties, taxes, or fees imposed by their country's customs authority.

• We are not responsible for any delays caused by customs clearance.

Damaged or Lost Packages:

• If your package is damaged or lost during transit, please contact our customer service team within 3 days of delivery with your order number and photos of the damage.

• We will investigate the issue and provide a resolution, which may include a replacement or refund.

Final Notes:

• All sales are final. We do not offer exchanges or refunds for undergarments.

• If you receive a damaged item, please contact us via email within 3 days of receiving the product. We will resolve the issue and send you a replacement.

Thank you for choosing SAMBELLA CURVES BOUTIQUE. We are committed to providing you with high-quality products and excellent service.

Refused Deliveries:

In the event that a package is refused at delivery, the customer is not entitled to a refund. This is due to the costs associated with return shipping or potential disposal of the package. Refused shipments incur additional charges that are non-refundable.

Shipping Policy

At SAMBELLA CURVES BOUTIQUE, we strive to provide our customers with a seamless and efficient shipping experience. Please review our updated shipping policy carefully before placing your order.

Shipping Methods and Costs:

• We offer various shipping methods to suit your needs, including standard and expedited options.
• Shipping costs are calculated based on the weight, dimensions, and destination of your order.
• Shipping rates are subject to change without notice due to fluctuations in carrier fees and fuel costs.

Order Processing Time:

• Orders are typically processed within 1–3 business days after payment is received.
• Processing times may be extended during peak seasons or holidays.

Delivery Time:

• Standard shipping within the U.S. takes 5–7 business days.
• Expedited options are available at an additional cost.
• International delivery times may vary depending on customs clearance procedures in the destination country.

Tracking Information:

• Once your order is shipped, you will receive an email with a tracking number.
• Please allow up to 24 hours for tracking to update after shipment.

Shipping Address:

• Customers are responsible for ensuring that the shipping address provided is complete and accurate.
• We are not liable for delays or losses caused by incorrect or incomplete addresses.

Customs and Duties (International Orders):

• Customers are responsible for any customs duties, taxes, or fees imposed by their country’s customs authorities.
• We are not responsible for delays caused by customs processing.

Damaged or Lost Packages:

• If your package is damaged or lost during transit, please contact us within 3 days of delivery with your order number and photos.
• We will investigate and offer a suitable resolution (replacement or refund if applicable).

Final Sale Policy:

• All sales are final. Due to hygiene reasons, we do not accept returns or exchanges on undergarments.
• If you receive a defective product, contact us within 3 days and we will arrange a replacement.

Refused Deliveries:

If a customer refuses to accept a delivery, they are not entitled to a refund.

This is due to the costs incurred for return shipping and potential disposal of the goods.

Refused packages may incur non-refundable charges equal to or exceeding the original order value.

Important Notice:

By placing an order on our website, you acknowledge and agree to all the terms outlined in this Shipping Policy.

Thank you for choosing SAMBELLA CURVES BOUTIQUE. We are committed to providing high-quality products and excellent service.